Unlocking the Customer Journey 101

Service Description

Do you create and deliver a gorgeous journey that turns strangers into super fans of your business? Are you making the most of the journey you've created or unlocking digital tools to make it simple to run? This workshop is designed to help you develop a customer journey that really works for your business without being overwhelming or difficult to keep up. Take your customers on a delightful path to your business. This workshop will cover: - The relationship you want with your customers - Defining who your customer segments are - How to choose who to target & when - Understanding what psychographic data means to your business - How to connect with your ideal customers successfully - Developing inspiring personas This live workshop includes a Q&A session with Emily, founder of Simply Club. We record the session (without the Q&A) for Simply Club members to get 24 hour access.